Return Policy
However, in case of a damaged product or there is a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of product delivery. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund using a label that we provide, the cost of return shipping will be deducted from your refund.
You can request a refund via our contact page or by sending us a email at contact@missionwishlist.com.
Shipping Expectations
We are dedicated to ensuring that your gifts for LDS missionaries arrive promptly and in perfect condition. Please review our shipping policy below to understand the process and what you can expect.
1. Processing Time
- All orders are processed within 2-5 business days.
- Please note that orders are not processed or shipped on weekends or holidays.
- If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will communicate any significant delays.
2. Shipping Times
- Domestic Shipping: Orders within the United States typically take 5-7 business days to arrive after processing.
- International Shipping: Shipping outside of the U.S. can take 7-21 business days, depending on the destination and customs clearance.
- Delivery times may vary due to external factors such as carrier delays, weather, or customs processing.
3. Shipping Rates
- Shipping rates are calculated at checkout based on the shipping method and destination.
- We offer various shipping options, including standard and expedited shipping, to fit your needs.
4. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Use the tracking link to monitor your package and stay updated on its estimated delivery date.
5. Shipping Restrictions
- Some products may have shipping restrictions depending on the destination.
- We do not ship to P.O. Boxes or APO/FPO addresses.
6. Lost or Damaged Items
- If your package is lost or damaged during shipping, please contact us at [your email address] within 10 days of delivery.
- Include your order number and any relevant photos (if applicable), and we will work to resolve the issue promptly.
7. Customs and Import Taxes
- International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
- We recommend checking your local customs regulations before placing an order.
8. Questions or Concerns
If you have any questions about your order or our shipping policy, please contact us at [your email address]. We’re here to help!
Thank you for choosing Mission Wishlist to bring a little love and joy to your LDS missionary!
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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ADDITIONAL GIFTS FOR THE
PRODUCT INFORMATION
Product FAQs
Please read our FAQs page to find out more.
Do you provide bulk discounts?
Orders of more that six of the same item will receive a 15% discount on all the items.
Can you customize this product for my missionary?
Absolutely. Send us a message with the product name and the link to it on our website, then tell us what you like to have it modified/customized.
Does it cost extra to get a customization?
If it is a generic modification to our product that doesn't include a name or date, there is no charge. However, if your request includes personalized information (names and dates), there will be a markup included in our response to your request. Just send us a message to find out.
Do you accept returns?
The Mission Wishlist is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact us within 30 days of product delivery.
How quickly can you ship to me?
After the product is made, you can expect to receive it in 2-5 business days.
Can you ship internationally?
Depends on where you need it to go!
Our recommendation is to ship the product to yourself, then send it to your missionary via a courier service catering to missionaries. This is the least expensive way to ship overseas.
But if you want us to ship it directly, select your shipping options at check out.